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After sales service

Service coverage
Free-of-charge site exploration;Market analysis;Solution design;Profit analysis;Shipment;Site planning;Foundations;Installation guidance;Operation training;Spare parts;Reconstruction project
 
Pre-Sale Services
Dongding provides free-of-charge on-site exploration services for customers, including material testing and site evaluation. 
Dongding provides complete analysis reports and project instructions to ensure that the solution design better meets customer's requirements and has higher safety. 
 
Solution Scheme
Based on results of specialized on-site investigation, Dongding provides specialized integrated solutions for customer. Because of enormous capability of research and development, Dongding can provide customized equipment addressing special project demands. In Dongding, we cherish each investment from customers. Using our specialty and responsibility, we help customers reap more from investment.


 
Profit Analysis
Owing to many years' experience in the dryer industry gained through thousands of mine projects, we have deep understanding of every detail and every stage of dryer projects. Dongding provides detailed analysis of investment returns for customers, exhibiting in detail expenditure of each item, offering optimum investment advice, and accurately evaluating earnings from a production line, so that the customers can know about how much value each Dongding production line can bring to them.
 
Financial Services
Dongding has deep cooperation with famous domestic financing companies, to provide financing services for customers. From Dongding, you can adopt better payment methods and lower interest rate.
 
Spare Parts Supply
Dongding has a good many warehouses of spare parts. High-quality spare parts ensure safe and stable operation of equipment. Rapid transport by air removes worry about production interruption loss.
Providing accurate assessment of spare parts consumption to ensure successful implementation of production plan.
Rapid supply of high quality authentic spare parts to ensure continual operation of your production line so as to prevent loss.
 
Reconstruction Project
Based on our many years' experience on market development and project management, we provide specialized reconstruction services of production line for customers. Replacing old equipment with high-quality equipment greatly increases the output of production lines so that the customers can obtain huge return from relatively limited investment.
Replacing oil equipment with high quality equipment greatly increases the output of production lines.
Production line reconstruction, to manufacture more high value products to meet market demands thus enhance the profit-making capability of production line.
 
Project Management
We assign a project manager for each project, who provides specialized project management services, including strict project progress management to ensure project to be finished on-schedule.
Strict internal production management ensuring to be finished on-schedule;
Providing customers with detailed construction schedule and proposal to ensure construction of production line to be finished on-schedule;
 
Installation Services
We provide complete installation services for customers regarding site leveling, foundation drawing inspection, construction progress, team planning, installation instruction and commissioning, to ensure smooth operation of production lines. In addition, we provide appropriate trainings for customers to achieve their satisfaction. Thanks to many years' experience on on-site management, production line is not difficult for Dongding.
 
 

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